Delivery and payment
Online store schedule:
Mon–Fri: from 09:00 to 19:00
Sat: from 10:00 to 18:00
Sun: from 10:00 to 18:00
Payment
We accept the following payment methods:
VISA / Mastercard;
cash;
cashless payments;
payment in installments (Privatbank and Monobank)
You can pay for the goods by cashless payment on the website or pay for the goods upon receipt. In the city of Kyiv, it is also possible to pay for the VISA / Mastercard courier upon receipt.
Self-export
You can pick up the ordered jewelry from the boutiques of the Jewelry House ZARINA
Delivery around Kyiv
Shipping cost:
Free of charge - when ordering more than 2000 uah.
50 uah - when ordering up to 2000 uah.
Delivery:
Delivery in Kyiv, provided the goods are in stock or in the nearest store, is carried out within 1 working day;
In the absence of goods in stock - from 1 to 3 working days
Delivery Under Ukraine
Delivery across Ukraine is carried out by the Nova Poshta company to the destination, or to the specified address by the courier of the Nova Poshta company. You can also order jewelry of related sizes for fitting.
Delivery cost in Ukraine:
Free of charge - when ordering goods worth more than 2000 uah.
100 uah - when ordering goods up to 2000 uah.
Delivery:
Delivery across Ukraine is carried out within 3 working days.
We will ship your order the same day if the confirmation is made before 16-00.
Orders worth more than 50,000 hryvnias can be picked up at the nearest ZARINA store in your city.
Return
Jewelry of proper quality of precious metals, with inserts of precious, semiprecious and synthetic stones are not subject to return and exchange, according to the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 N 172.
Package
Good and high-quality packaging is one of the priorities of ZARINA Jewelry House. All jewelry customers receive packed in branded boxes, which provide careful storage of products and aesthetic pleasure.